Undb

Privacy Policy

1. Information Collection

We collect the following types of information when you use the undb service:

  • Account Information: Your username, email address, and other information related to your account.
  • Usage Data: API requests, logs, actions taken within the platform, IP address, device information, etc.
  • Payment Information: Payment and billing information processed through Stripe (we do not store your payment details).

2. Information Use

We use the information we collect for the following purposes:

  • Account Management: Verifying your identity, managing your account, and providing you with our services.
  • Technical Support: Offering customer support and troubleshooting technical issues.
  • Payment Processing: Processing transactions and managing billing through Stripe.
  • Service Improvement: Analyzing user behavior to improve the platform's functionality and user experience.

3. Data Storage and Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, or destruction. These measures include but are not limited to:

  • Encryption: Your data is encrypted during transmission using HTTPS.
  • Access Control: We enforce strict access controls to ensure that only authorized personnel and systems can access your data.
  • Backup: We perform regular backups to prevent data loss.
  • Audit Logs: We monitor and log key actions within the platform to ensure security.

4. Data Sharing

Your personal data is private by default. We may share your data with third parties only in the following cases:

  • Payment Processing: We use Stripe for payment transactions, and Stripe protects your payment information under their own privacy policies.
  • Legal Obligations: We may disclose your information if required by law or if necessary to comply with legal processes.

5. Your Rights

In accordance with applicable data protection laws, you have the following rights:

  • Access: You have the right to access the personal data we store about you.
  • Correction: You have the right to request the correction of inaccurate or incomplete personal information.
  • Deletion: You can request the deletion of your account or data at any time. We will respond to your request within a reasonable time unless retention is required by law.

6. Data Retention

We retain your personal data for as long as necessary to provide you with the service. Once you terminate your account, we will delete your data within a reasonable timeframe unless legal requirements mandate otherwise.

7. Third-Party Services

We use Stripe to process payment information. Stripe follows strict security standards, including PCI DSS (Payment Card Industry Data Security Standard), to protect your payment data. For more information about Stripe’s privacy practices, please refer to their privacy policy.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you via email in case of significant updates. Your continued use of the service constitutes acceptance of the revised Privacy Policy.